FAQS
1. What sizes do you offer?
We offer a range of sizes to fit all body types. You can find detailed sizing information on each product page or visit our Size Guide for more information.
2. How do I know which size to order?
Check out our Size Guide for detailed measurements and tips on finding your perfect fit. If you’re between sizes or unsure, feel free to reach out to us at info@spectrumguru.com for assistance.
3. What is your return/exchange policy?
We want you to love your purchase! If you’re not completely satisfied, you can return or exchange items within 15 days of receiving your order. Items must be unworn, unwashed, and in their original condition. For more details, visit our Return and Exchange Policy.
4. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 2 business days and shipping within 5 to 7 days. For international orders, please allow extra time due to customs processing. Visit our Shipping Information for more details.
5. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on your location. Check our International Shipping Page for more details.
6. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order directly on the carrier’s website.
7. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All payments are processed through a secure checkout system.
8. Can I modify or cancel my order after it has been placed?
We process orders quickly, so once your order has been placed, we may not be able to make changes. However, if you need to modify or cancel your order, please contact us as soon as possible at
info@spectrumguru.com and we’ll do our best to assist you.
9. What should I do if I received a defective or incorrect item?
We’re sorry for the inconvenience! If you receive a defective or incorrect item, please contact us at info@spectrumguru.com
with your order number and a photo of the item. We will resolve the issue promptly.
10. Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased online and sent via email. Gift cards are available in various amounts and can be used for any purchase on our website.